Privacy and cookies | Marshall Rare Books

1. Introduction

This website is owned and operated by Marshall Rare Books, an antiquarian bookseller dealing in rare books, manuscripts, maps and paintings. We are committed to protecting and respecting your privacy.

This policy explains what personal data we collect from you, how we use it, and how we use cookies on this website. Please read it carefully. We may update this policy from time to time, so please review it regularly.

This policy should be read alongside our Website Terms of Use.

2. Who We Are and How to Contact Us

The data controller for the personal data described in this policy is Marshall Rare Books.

Address: 20 Gretton Road, Gotherington, Cheltenham, Gloucestershire, GL52 9QU, United Kingdom
Email: info@marshallrarebooks.com
Telephone: +44 (0) 1242 672997
Website: https://www.marshallrarebooks.com

3. Information We Collect

We may collect and process the following data about you:

Usage data — information about your visits to our site, including pages viewed, time spent, traffic data, and approximate location data derived from your IP address.
Information you provide voluntarily — for example, when you fill in a contact form, ask about an item, request our catalogues, or place an order.
Order and delivery data — your name, billing address, delivery address, email address, telephone number, and details of the items you have bought or enquired about.
Payment data — payments are handled by our payment providers. We receive confirmation that a payment has been made and limited transaction details, but we do not store your full card details.
Correspondence data — information you provide when you communicate with us by any means, including email or telephone.
Mailing list data — if you join our mailing list, your name and email address, and whether you open our emails and which links in them you click. We use this to understand which books and catalogues interest our readers. You can unsubscribe at any time using the link at the foot of every email.

We do not seek to collect special category personal data through this website. Please do not send us sensitive personal information that we have not asked for.

4. How We Use Your Information

We use the information we collect to operate this website and provide our services. More specifically, we may use it to:

Respond to enquiries or requests you make relating to items we offer for sale, valuations of stock, or our services.
Process, fulfil, and deliver your orders, including arranging packing, shipping, insurance, and any customs or export documentation required.
Take payment and issue invoices, receipts, and refunds.
Keep records of sales and provenance as required for our business and by law.
Send you catalogues, new stock lists, or other information about items and services that may interest you — but only where you have given us your consent to do so.
Inform you of changes to our website, services, or terms.
Where you have previously purchased from us, provide details of similar items or services that may be of interest.

We will never sell your personal data to third parties.

5. Legal Basis for Processing

Under UK GDPR, we may process your personal data on the following grounds:

Contract — to take and fulfil your order, arrange delivery, and deal with returns or queries about a purchase.
Legitimate interests — to operate and improve our website, maintain our business and sales records, and respond to your enquiries.
Consent — where you have opted in to receive catalogues or marketing communications, or to non-essential cookies.
Legal obligation — where we are required to process or retain data by law, including accounting, tax, and export requirements.

6. Cookies

Cookies are small text files downloaded to your device when you visit a website. We use cookies to help our site function correctly, understand how visitors use it, and — where you have given consent — to support marketing activity.

Essential cookies — keep the site secure and functional, including remembering the contents of your basket and keeping you signed in. Active by default; these cannot be disabled without affecting how the site works.
Statistical cookies — count anonymous visits and help us understand how the site is used. Active by default; no personal data is collected.
Marketing and advertising cookies — track browsing behaviour to support targeted advertising. Not active by default; these are only set with your explicit consent.

Cookies used by third-party advertisers or services on this site are outside our direct control. If you click on an advertisement, that advertiser may place their own cookies on your device in accordance with their own policy.

You can manage or withdraw your cookie consent at any time using this Cookie Settings link. You can also adjust cookie settings directly in your browser — please refer to your browser’s help documentation for guidance.

7. Storing Your Personal Data

We take reasonable steps to store your personal data securely. However, please be aware that transmitting data over the internet is not completely secure. We cannot guarantee the security of data you send to us electronically, and you do so at your own risk.

In some cases, it may be necessary to transfer your data to locations outside the UK for processing or storage — for example where an overseas customer places an order, or where a service provider we use is based abroad. Where this occurs, we ensure that appropriate safeguards are in place in accordance with UK data protection law.

8. Who Has Access to Your Data

Access to your personal data is restricted to people who need it to carry out their role. Everyone with access operates under confidentiality obligations and is subject to our internal data protection practices.

We share your personal data with service providers who act on our behalf, and only to the extent needed to do their job. These include our website host, our payment providers, and the couriers and shipping agents who deliver your order.

Otherwise, we do not share your personal data with third parties except in the following circumstances:

If we sell all or part of our business, your data may be transferred to the buyer.
Where we are legally required to disclose it, including to customs or tax authorities.
To prevent fraud or reduce legal risk.

9. How Long We Keep Your Data

We retain personal data only for as long as necessary for the purpose for which it was collected, or as required by law. Records relating to a purchase, including invoices and delivery details, are kept for the period required by UK accounting and tax rules. Once you no longer have an active relationship with us, we will retain your records only for as long as reasonably required under the original contract or applicable legal obligations, after which they will be securely deleted.

10. Your Rights

Under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, you have the following rights:

Right of access — you can request a copy of the personal data we hold about you.
Right to rectification — you can ask us to correct inaccurate data.
Right to erasure — you can ask us to delete your data where there is no legitimate reason for us to keep it.
Right to restrict processing — you can ask us to limit how we use your data in certain circumstances.
Right to object — you can object to us processing your data for direct marketing purposes.
Right to data portability — you can request your data in a structured, machine-readable format.

To exercise any of these rights, please contact us using the details in Section 11.

If you are unhappy with how we handle your data, you also have the right to complain to the Information Commissioner’s Office (ICO) at ico.org.uk.

11. Contacting Us

If you have any questions about this policy, or wish to exercise any of your data rights, please contact us via our contact page, by email at info@marshallrarebooks.com, or by telephone on +44 (0) 1242 672997.

Privacy & Cookies